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New Student FAQs
Faculty FAQ
New Account Setup
Network
Multi-Factor Authentication
Hardware
Software
Security
Classroom A/V
Event Support
Printing
Remote Learning
More

Creating A Help Ticket

HOW TO: CREATE A HELP TICKET

Email help@hotchkiss.org to submit a ticket

Email: help@hotchkiss.org

Phone: (860) 435-4487 (ext:4487)

Service Desk Location: Main Building-Library 1st floor

We prefer a remote meeting through Zoom, we will specify how we will organize this with you in your help ticket.

Service Desk Hours: Mon-Fri: 8am-4pm, Saturday Class Weekends: 8am-12pm, Sun: Closed.

Weekends during the summer: Closed

If you need in person help, please specify that in your help ticket.

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