Multi-Factor Authentication

Multi-Factor Authentication provides an added layer of protection to the sign in process.  

If you already use a software authenticator like Microsoft Authenticator or LastPass Authenticator you can also use Okta Verify and Google Authenticator simultaneously.  

Okta Verify and Google Authenticator will present the QR code or key option that can be entered or scanned into any software authenticator.

if you get a new phone, contact ITS to reset the authenticator

If you do not already have a Authenticator, 

CHOOSE ONE AUTHENTICATOR (below) to INSTALL

HOW TO: GOOGLE AUTHENTICATOR SETUP 

• In this document and video you will be shown the steps to authenticate your account using Google Authenticator. This will show app usage as well as how to use it in Okta

HOW TO: GOOGLE AUTHENTICATOR FOR A NEW USER

• In this document and video, you will be shown how to set up Google Authenticator if you are a new user.

HOW TO: OKTA VERIFY SETUP

• In this document and video you will be shown the steps to authenticate your account using Okta Verify. This will show app usage as well as how to use it in Okta

HOW TO: OKTA VERIFY FOR A NEW USER

• In this document and video, you will be shown how to use Okta Verify if you are a new user

HOW TO: STEP TWO AUTHENTICATOR SETUP (NO PHONE REQUIRED)

HOW TO: TIPS AND FAQS

TIP #1:  PLEASE MAKE SURE TO INSTALL THE APP FOR MFA USAGE! DO NOT JUST USE YOUR CAMERA APP!!

TIP #2:  When completing set up it is important to DOWNLOAD the app on your phone.  If you skip this step you will be LOCKED OUT of Okta.  If you are locked out of Okta, please contact the Service Desk for assistance.

TIP #3:  When entering your verification code, DO NOT ENTER ANY SPACES.  Please enter as shown below.

TIP #4:  If you have installed more than one method of authentication, you can choose which one to use in the dropdown box (pictured).